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Creating a Case Management Information System that Inspires Social Workers and Delivers for Managers
3 November 2020 | Andrew Turnell, Emma Hopper, Julie Firth, Nik Flavell, Pippa Young 
This article describes a user centered, whole agency learning lab process undertaken with the managers and practitioners in North Tyneside to field test and refine a case management system configured around the Signs of Safety practice framework.